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Cookie Policy

Last updated: April 2025

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to site owners. This policy explains how Clixaro Ltd (company number 17157098) uses cookies on our website.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as security, session management, and shopping cart functionality. You cannot opt out of these cookies as the site would not work without them.

Examples: session ID, authentication tokens

Functional Cookies

These cookies remember your preferences and settings to provide a more personalised experience. For example, remembering your account login or preferred language. Disabling these may affect some functionality.

Examples: language preference, logged-in state

Analytics Cookies

We use analytics tools to understand how visitors interact with our website. This helps us improve our content and user experience. The data collected is aggregated and anonymised where possible.

Examples: Google Analytics (_ga, _gid)

Marketing Cookies

These cookies may be set by our advertising partners to build a profile of your interests and show relevant adverts on other websites. They do not store personal information directly but are based on uniquely identifying your browser and device. We only use these with your consent.

Examples: Facebook Pixel, Google Ads

3. Third-Party Cookies

Some cookies on our site are placed by third-party services. We have no direct control over these cookies. Please refer to the respective third-party privacy policies for more information:

4. Cookie Duration

Cookies can be either session or persistent:

  • Session cookies — deleted automatically when you close your browser
  • Persistent cookies — remain on your device for a set period (typically between 30 days and 2 years depending on the cookie)

5. Managing Cookies

You can control and manage cookies in several ways:

  • Browser settings: Most browsers allow you to refuse or delete cookies. Please refer to your browser's help documentation for instructions.
  • Opt-out tools: You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Please note that disabling cookies may affect the functionality of our website and your ability to use certain features such as logging in or placing orders.

6. Your Consent

When you first visit our website, we will ask for your consent to set non-essential cookies. You can change your preferences at any time by adjusting your browser settings or contacting us.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised "last updated" date. We encourage you to check back periodically.

8. Contact Us

If you have any questions about our use of cookies, please contact us at hello@clixaro.co.uk.